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Email Hosting Setup & Configuration

We offer email hosting as an optional addon, below is the configuration to use when configuring your email hosting in DNS.

MX Record

Configure a single MX record with priority 5

Point this MX record to:


This is customised for your domain. Replace the yourdomain.com part with your domain name.

**Before changing DNS records its good practice to take a screenshot or copy/paste of the previous records in case you need to rollback the settings for any reason.

Webmail Access

Webmail is available at https://mail.hostedemail.com

Use your email address and password to log into.

Email passwords can be changed via the Webmail user interface underneath Settings->Password as per screenshot below

SPF Records

To ensure your email is not marked as spam or blocked by the recipient email system its important to setup an SPF record for your email hosting.

If you don’t have an SPF record at all in your DNS hosting, add a new TXT record as below

v=spf1 mx include:_spf.hostedemail.com ~all

If you already have an SPF record, DO NOT add a second record. Instead, update the existing record with the part below. Add it before the -all or ~all or ?all bit on the end of the record


IMAP, SMTP and POP servers

Use the same server for IMAP, SMTP and POP email – the server name is mail.hostedemail.com

**We recommend using IMAP for email which stores a copy of the email on the server. This allows you to use multiple devices to access your email in addition to webmail and have your email sync across all devices.

Your username is your email address and the same password that you use for webmail is used here.

Port numbers – we recommend ALWAYS using SSL to ensure your logon details and email is secure as possible.

 SSL EnabledSSL disabledTLS

Mailbox Size & Sending/Receiving Size Limits

The standard mailbox size is 5gb

Our SMTP sending and POP3/IMAP receiving limits are 35mb per email.

Configuring your devices

Below you’ll find setup guides for popular email software from the providers themselves:

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